top of page
-
Do I have to be in the UK or Ireland to join support groups?No you don't, we have regular attendees from around the world, so you are welcome to join our support groups and events if the time is suitable for you! All of our support groups and events are in English.
-
I don't want to attend the support groups but would like to be part of the community, how would I do that?Our private Facebook group is available for people to find support outside of our support groups. Since it is private, your membership will not be shown on your Facebook profile. Everyone who joins has to complete screening questions and agree to the group rules so that we can keep it a safe space for our members. You are also welcome to post anonymously if you would like. You can find the link to the group at the bottom of this page!
-
How do I join your support groups?Currently, all of our support groups are talking place online. To get the link and password, you can join our mailing list or contact us via our contact form.
-
I want to attend you support groups but am not comfortable switching my camera on. Is that okay?Of course! There is no obligation to have your camera on during the support groups. There is also no pressure to talk if you would prefer just to listen.
-
What do I do if my question isn't answered here?If you have any other questions, you can contact us via the "contact us" button at the top of this page!
-
Can children attend your support groups?We have a support group for under 18s on the 3rd Wednesday of each month at 7.30pm. Please contact us for more information!
-
How do I donate to you?We appreciate all donations, big or small. To donate to us directly, click the donate button at the top of this page. Payments are processed securely through Stripe. You can also donate to use at no cost to yourself by supporting us on EasyFundraising. There, you can raise donations for use while doing your regular online shopping. Find out more here.
-
Can BFRBs be treated?There are a number of treatments on offer for BFRBs. Therapies that have been shown to help include Cognitive Behavioural Therapy, Habit Reversal Therapy, and ComB Therapy. Attending support groups can help to lessen the internalised shame caused by BFRBs - sometimes connection is the best medicine.
-
Are BFRBs just "bad habits"?BFRBs are complex mental health disorders and shouldn't be reduced to habit. They are listed in resepected diagnostic manuals used by medical professionals and therapeutic providers internationally, such as the DSM-V and the ICD-10. Unlike habits, BFRBs are incredibly difficult to "break".
-
What causes BFRBs?As research into these disorders is in the very early stages, we don't really know why these disorders exist. Some have suggested genetic causes, environmental factors, childhood trauma, hormones, differences in neurotransmitters such as dopamine, serotonin, or glutamate, or a combination of factors!
-
Are BFRBs a type of OCD?BFRBs are under the umbrella "Obsessive, Compulsive, and Related Disorders" but are not a subtype of OCD. However, BFRBs and OCD do share some similarities, such as repetitive compulsive behaviour.
-
Are BFRBs self-harm?Self-harm is done with the intention of harming the body, often in response to emotional pain. Whereas, when a person engages in their BFRB, physical damage is created as an unintentional result of their behavior. In fact, some people find BFRBs pleasurable, and many report that it serves a self-regulation or soothing purpose.
-
Are BFRBs rare?BFRBs are a lot more common than once thought. It is estimated that 1 in 20 people (5%) have a BFRB. That's almost 4 million people in the UK and Ireland alone! However, despite BFRBs being relatively common, they are still heavily stigmatised and misunderstood.
-
What type of information do you collect?We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.
-
How do you collect information?When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
-
How do you store, use, share and disclose your site visitors' personal information?Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
-
Why do you collect such personal information?We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations.
-
How do you communicate with your site visitors?We may contact you to notify you to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.
bottom of page